How Do I Manage My Social Janitor Billing or Payment Method?

The short answer

Sign in to your Social Janitor account, open your dashboard and use Manage plan to open the secure Stripe billing portal.

Billing is managed through Stripe

The billing portal is where you review subscription status, payment details, invoices and renewal information.

How to open the billing portal

Sign in with the email address linked to your Social Janitor account.
Open your dashboard.
Select Manage plan.
Use the Stripe billing portal to review or update the available billing settings.

Your exact subscription status and next renewal date are shown in the billing portal.

What can you manage there?

The billing portal is used for subscription and payment management. Depending on your active subscription and the controls Stripe makes available for it, you can review items such as:

Your active plan and subscription status.
Your next billing or renewal date.
Your payment method.
Your billing history or invoices.
Cancellation of future renewal.

If you want to cancel, see how to cancel your Social Janitor subscription.

Check your renewal details before making changes

Social Janitor subscriptions renew automatically until canceled. The billing portal shows the subscription status and renewal date that apply to your account.

If you do not want another charge, complete the cancellation before the next payment date shown there.

Use the portal as the account-specific source

Your own billing portal shows the exact subscription status and renewal date for your account.

What happens if a payment fails?

If a recurring payment fails, Pro access may be restricted after any applicable payment retry period.

A failed payment does not automatically erase Instagram snapshots stored locally in your browser.

If you believe the payment status or charge is incorrect, contact support so the issue can be reviewed.

How are payment-card details handled?

Payments and subscriptions are processed through Stripe. Social Janitor does not store your complete payment-card number.

Do not send full card details through the Social Janitor contact form or support messages.

For broader information about account and billing data, read the Privacy Policy.

Need billing help?

If the billing portal is unavailable, your access does not match your payment status, or you believe a charge is incorrect, contact Social Janitor support.

Contact Billing support

Use the contact form and include your Social Janitor account email and a short description of the billing issue.

For refund questions, read can I get a refund for Social Janitor?.