01
The short answer
If your Social Janitor subscription reaches its end date, Pro-only access ends. Ending the subscription does not itself delete Instagram snapshots stored locally in your browser.
Your paid plan controls access to Pro features. Your imported snapshots and cleanup decisions are stored locally on your device.
02
What happens to Pro access?
If cancellation is scheduled for the end of the current billing period, Pro access normally remains available until the end date shown in the billing portal.
After that date, Pro-only features are no longer available unless you subscribe again.
This applies whether you are ending a monthly or annual subscription.
03
What happens to future renewal?
A completed cancellation stops future renewal. For a monthly plan, that means the next monthly renewal does not continue after the subscription ends. For an annual plan, the next annual renewal is stopped.
If your goal is to stop the next charge, cancel before the next payment date shown in the billing portal.
For the cancellation steps, see how to cancel your Social Janitor subscription.
04
What happens to your local Instagram snapshots?
Canceling or ending a subscription does not automatically delete snapshots stored in your browser.
Imported snapshots, comparisons and cleanup decisions are local browser data. If you want to remove them, use the dashboard's Clear local data control or your browser settings.
On a shared device, clear local data before signing out if you do not want saved snapshots and cleanup decisions to remain in that browser.
For more detail, read does Social Janitor upload my Instagram followers data?.
05
Does ending Pro delete your Social Janitor account?
Ending a subscription and deleting an account are separate actions. Subscription cancellation stops paid renewal; it does not by itself mean your online account is deleted.
Account and subscription records may also need to be retained for closure, security, legal obligations or disputes, as explained in the Privacy Policy.
If you want to request deletion of server-side account data, use the contact form.
06
Can you subscribe again later?
Yes. If you want Pro access again after a subscription has ended, you can purchase a new subscription subject to the plans and eligibility available at that time.
Any locally stored snapshots that still exist in the same supported browser may remain available on that device, because they are not automatically erased when the subscription ends.
Introductory-offer eligibility may be limited, so do not assume a previous introductory price will apply again.
07
Need help with a subscription that ended?
If your access ended unexpectedly, you are unsure whether a cancellation took effect, or you believe a payment or access status is wrong, contact support.
Use the contact form and include your Social Janitor account email and a short description of what happened.
You can also read the full Cancellation & Refunds page and Privacy Policy.
